Service and Support

Products become solutions when they are reliable and when professional and competent support is provided. This is why we at Stratus Vision have engineers to help with your hard- and software tasks.

The best news for our customers is: Our revenue from service and support is near zero.

Based on our experience with numerous applications we support your projects from evaluation to the final product and in the following years. As longs as you need us!


When it comes to installation, training, commissioning & production, our staff understands your needs and will do everything to make complex tasks easier. Training and manuals are done in following languages: German, English, Chinese.

Stratus Vision customer service and technical support

Call us at +49 (0)89 82 99 890 from Monday to Friday, 9 AM to 6 PM (West Europe Time, GMT +01:00)